HELP
Our products & size guides: Furniture
Who can I speak to about furniture orders?
Our furniture customer services team are happy to help with any questions you might have about your furniture order. To place a furniture order, please call 1800 656 641 (lines open 8am-11pm every day). For furniture aftersales and delivery queries, please call(0440) 0195 3886 000 (lines open 8am-9pm Monday to Friday and 8am-5.30pm Saturday and Sunday).
How do I order armcaps?
Our Furniture Customer Services team can order armcaps for you. The contact number is 1800 656 641.
Where can I view furniture items on display?
Our furniture is available in the following stores:
Mary Street, Dublin 1. Tel: 01-872 8833 Dundrum Shopping Centre, Dundrum, Dublin 16. Tel: 01-299 1300 Liffey Valley Shopping Centre, Clondalkin, Dublin 22. Tel: 01 616 1800
As we don’t have all furniture items in each store, we recommend you to contact the store first before visiting to ensure your item is available.
Can I find out when a furniture item will be back in stock?
Unfortunately we can't display estimates for an item returning to stock on our website. You can call our furniture customer services team on 1800 656 641 who can advise if an item is coming back in stock.
How can I measure to see if furniture will fit?
You’ll find the exact dimensions of each piece of furniture on the individual item description page. You should make a note of these to make sure your new furniture will fit through your doorways, hallways and up any stairs if necessary. If you’re replacing an existing piece of furniture, measure your existing furniture to calculate the difference in size.
You’ll need to allow extra space for some furniture:
- Dining tables and chairs need at least 60-70cm extra so that the chairs can be pulled out.
- Divans with drawers need at least 40cm on either side of the bed.
- Recliners need 150-180cm to give them space to recline
Ensure that there is enough space for your furniture to fit into your home and be built. You will receive a phone call 48 hours after your order and this will form part of the checklist for the call.If the item won’t fit, we reserve the right to recover €75 for handling costs.
Where can I find the dimensions of furniture products?
The dimensions are in the product information online.
Are all fabrics/leather choices available on all sofas?
Not all sofas are available in all leathers and fabrics. Our website will show you which combinations are available.
Homepage