HELP
Mobile
Can I use a gift card for an order placed on my mobile?
Unfortunately we currently do not accept payment by gift cards. However, you will be able to use gift cards in our stores.
Is the website mobile-enabled?
Yes, our website is mobile enabled. Please type in www.marksandspencer.ie on your mobile and you will be automatically redirected to our mobile site.
How do I pay for an order placed on my mobile?
Select the item you want then add it to your basket. M&S mobile uses your existing M&S web account details, so once you’re ready, just click on checkout and follow the prompts as they appear.
Can I cancel an order placed on a mobile?
Orders placed on your mobile work in the same way as orders placed online, in stores or by phone. Click here to find out about cancelling items and orders.
Can I cancel an item from an order placed on a mobile?
Orders placed on your mobile work in the same way as orders placed online, in stores or by phone. Click here to find out about cancelling items and orders.
Is it safe to enter my payment details on my mobile?
We take security seriously. Your payment details are automatically encrypted when you enter them - it’s just like ordering on our full website.
How do I pay for my order?
We accept payments by Mastercard and Visa cards.
What are my delivery options for mobile ordering?
Delivery options are the same as on our full website.
We offer a standard delivery service. Delivery costs €4.95 and you should expect to receive your order within 3-5 working days. Free standard delivery when you spend over €75, Free delivery to selected ROI stores.
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